The Lifestream of Jon Moss

marks out of ten

April 29 2009, 8:06am

its interesting times for howies. unless we get better at being howies, we will die. the good thing is that will always be the truth. unless a company improves, it will slowly crumble. we should always be hard on ourselves, and i think we are. but we do need our customers to challenge us to get better. so tell us how it is, what you really think, where we are missing the mark.  mark us out of ten for the following.  1, product 2, catalogue 3, shops 4, website 5, transparency 6, inventiveness 7, functionality  8, customer service 9, quality 10, make you think don’t be polite